19 constructs of the ASAQ
| No. | ID | Construct Name | Construct Definition |
|---|---|---|---|
| 1 | Agent Believability | The extent to which a user believes that the artefact is a social agent | |
| 1.1 | HLA | Human-Like Appearance | The extent to which a user believes that the social agent appears like a human |
| 1.2 | HLB | Human-Like Behavior | The extent to which a user believes that the social agent behaves like a human |
| 1.3 | NA | Natural Appearance | The extent to which a user believes that the social agent's appearance could exist in or be derived from nature |
| 1.4 | NB | Natural Behavior | The extent to which a user believes that the social agent's behaviour could exist in or be derived from nature |
| 1.5 | AAS | Agent's Appearance Suitability | The extent to which the agent's appearance is suitable for its role |
| 2 | AU | Agent's Usability | The extent to which a user believes that using an agent will be free from effort (future process) |
| 3 | PF | Performance | The extent to which a task was well performed (past performance) |
| 4 | AL | Agent's Likeability | The agent's qualities that bring about a favourable regard |
| 5 | AS | Agent's Sociability | The agent's quality or state of being sociable |
| 6 | Agent's Personality | The combination of characteristics or qualities that form an individual's distinctive character | |
| 6.1 | AAP | Agent's Personality Presence | To what extent the user believes that the agent has a personality |
| 6.2 | Agent's Personality Type | The particular personality of the agent | |
| 7 | UAA | User Acceptance of the Agent | The willingness of the user to interact with the agent |
| 8 | AE | Agent's Enjoyability | The extent to which a user finds interacting with the agent enjoyable |
| 9 | UE | User's Engagement | The extent to which the user feels involved in the interaction with the agent |
| 10 | UT | User's Trust | The extent to which a user believes in the reliability, truthfulness, and ability of the agent (for future interactions) |
| 11 | UAA | User Agent Alliance | The extent to which a beneficial association is formed |
| 12 | AA | Agent's Attentiveness | The extent to which the user believes that the agent is aware of and has attention for the user |
| 13 | AC | Agent's Coherence | The extent to which the agent is perceived as being logical and consistent |
| 14 | AI | Agent's Intentionality | The extent to which the agent is perceived as being deliberate and has deliberations |
| 15 | AT | Attitude | A favourable or unfavourable evaluation toward the interaction with the agent |
| 16 | SP | Social Presence | The degree to which the user perceives the presence of a social entity in the interaction |
| 17 | IIS | Interaction Impact on Self-Image | How the user believes others perceive the user because of the interaction with the agent |
| 18 | Emotional Experience | A self-contained phenomenal experience. They are subjective, evaluative, and independent of the sensations, thoughts, or images evoking them | |
| 18.1 | AEI | Agent's Emotional Intelligence Presence | To what extent the user believes that the agent has an emotional experience and can convey its emotions |
| 18.2 | Agent's Emotional Intelligence Type | The particular emotional state of the agent | |
| 18.3 | UEP | User's Emotion Presence | To what extent the user believes that his/her emotional state is caused by the interaction or the agent |
| 18.4 | User's Emotion Type | The particular emotional state of the user during or after the interaction with the agent | |
| 19 | UAI | User Agent Interplay | The extent to which the user and the agent have an effect on each other |
Note: the numbering following <construct no="">.<dimension no="">. In italics are the constructs and dimensions that are not (or not directly) measured; hence, they do not have ID.
HOW DOES ASAQ WORK?
To Cite
Siska Fitrianie, Merijn Bruijnes, Amal Abdulrahman, and Willem-Paul Brinkman. 2025. The Artificial Social Agent Questionnaire (ASAQ) - Development and evaluation of a validated instrument for capturing human interaction experiences with artificial social agents. International Journal of Human-Computer Studies (2025), 103482. https://doi.org/10.1016/j.ijhcs.2025.103482
ASAQ instrument is published under a CC-By-4.0 license.
